Privacy Policy
Effective Date: 22 November 2025
1. Introduction
Welcome to Trucking Help Center ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@truckinghelpcenter.com.
This Privacy Policy governs the privacy of our website, truckinghelpcenter.com, and generally applies to any information we collect from visitors, registered users, and directory listings.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting in our directory or forums), or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the website. This may include:
- Personal Details: Name, Email Address, Phone Number, Physical Address.
- Professional Data: Company Name, MC (Motor Carrier) Number, and business descriptions.
- Credentials: Passwords and security information used for authentication and account access.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To facilitate account creation and logon process: If you choose to link your account with us, we use the information you allowed us to collect to facilitate account creation.
- To send administrative information to you: We may use your personal information to send you product, service, and new feature information.
- To send you marketing and promotional communications: We and/or our third-party bulk email partners may use the personal information you send to us for our marketing purposes. You can opt-out of our marketing emails at any time.
- To manage user accounts: We may use your information for the purposes of managing our account and keeping it in working order.
- To enforce our terms: We may use your information to verify compliance with our Terms of Service (e.g., verifying MC Numbers for directory integrity).
4. Sharing Your Information
We only share information with the following third parties:
- Bulk Email Providers: We may share your email address with third-party email service providers to send newsletters and updates.
- Analytics: We use Google Analytics to track and analyze website traffic and user behavior.
We do not sell your personal data to outside traders.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. How Long We Keep Your Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
7. Information Safety
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
8. Contact Us
If you have questions or comments about this policy, you may contact us at:
Trucking Help Center
Virginia 23310, USA
Email: support@truckinghelpcenter.com